About us

Krakmaster was established in 2010 with the objective of serving customers who seek high-quality transport services in Poland, the EU and non-EU countries. We are a rapidly growing, independent company based in Cracow, Poland. We employ a qualified team of specialists, boasting many years of experience in TSL, who are committed to carrying out their duties with professionalism and passion.

The qualities which make us different from our competitors include reliability, timeliness, flexibility, fast information flow, personalised customer service and the capability to adapt our services to the specific needs of the customer. Taking advantage of our employees’ expertise, we offer comprehensive advice on logistics, and thanks to a wide base of reliable subcontractors, we are able to arrange high-quality road, air and sea transport.

Our mission is to provide the highest-quality services, offering customers more than typical shipping. We conduct our business with commitment and passion, and create partner relationships with both customers and subcontractors.

Vision – from the customer’s point of view, we want to exceed expectations and:

• be the preferred business partner,
• offer a better alternative to shipping industry giants,
• be a reliable partner ensuring security and comfort,
• guarantee success.

Values

• Reliability and honesty – We operate honestly and in accordance with the highest ethical standards. We are participants of the ‚Reliable company’ programme and are a credible partner for our customers.
• Quality – We invest in quality. In order to meet the growing expectations of customers, we have implemented and certified the ISO 9001 Quality Management System.
• Flexibility – We boast the ability to quickly and adequately respond to the changing needs of customers.
• Learning and development – We listen and learn every day. Additionally, we are happy to share our expertise with our partners.
• Professionalism – We have expertise and we are committed to everything we do. We provide assistance in executing and improving even the most difficult of projects and finding alternative logistics solutions.

Not only do we declare values, but most of all we follow them in our daily activities, thanks to which we have become a reliable and trusted TSL partner. Our customer base consists of many well-known and respected manufacturing and trading companies, including both international companies and small local businesses. We cooperate with companies in the following sectors: automotive, construction, interior design, furniture, metallurgical, chemical, paper as well as steel foundries and manufacturers of consumer electronics and home appliances. In order to be able to provide our services to businesses in so many varied industries and to complete the numerous varied orders, we need to know the specifics of many sectors and maintain the highest standards of services.

Our dynamic development has already been acknowledged and appreciated. In the fourth year of its existence, our company was awarded the Gazele Biznesu in the ranking of the most dynamically developing small and medium-sized enterprises. We earned this prestigious award, which motivates us to develop further, as we conduct operations in accordance with the mission, vision and values of the company.